NSFAS Virtual Contact Centre
We are available to assist through the following channels:
Email: info@nsfas.org.za
Facebook:National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
WhatsApp: +27 63 093 5671
USSD:*120*67327#
Account, Payment and Balance Enquiries
For queries regarding payments and balances:Tel No.: 08000 67327
Email: collections@nsfas.org.za
For general and student enquiries:
For all other queries regarding students:
Tel No.: 08000 67327
Email: info@nsfas.org.za
Physical Address (Head Office):
The Halyard, 4 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8001
NSFAS Ethics & Fraud hotline
To submit information on fraud or corruption identified or witnessed:Tel No.: 0800 007 396
WhatsApp: 0860 004 004
Email: nsfas@behonest.co.za
Free Post: BNT165, Brooklyn Square, 0075
SMS Call Back Number: 48691
www.behonest.co.za
For the submission of legal documentation for the attention of the National Student Financial Aid Scheme
Email: legal@nsfas.org.za
Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention
Outreach and Community Event Invites
For all queries regarding outreach and community event invites:Email: outreach@nsfas.org.za